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ABOUT US

COMPANY OVERVIEW

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GSHA is a quality management firm providing quality service staffing to help organizations

stabilize process, reduce cost, reduce waste, improve effectiveness, and efficiency to

achieve sustainable and transformational performance improvements.   

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At GSHA, we take P.R.I.D.E. (Personal Responsibility In Daily Events) in everything we

do by listening to the VOC (Voice of the Customer) to develop solutions that meet or

exceed the customer objective. Customer satisfaction is both our mission and our

guarantee.

 

With competition becoming more globally based, customer loyalty (retention and growth)

will depend on organization's performing at their peak to improve product quality,

reliability,​ and on-time delivery.  GSHA is in business to help support organizations

continuously improve their quality metrics.  

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OUR TEAM

 

 

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GSHA Quality Services was founded  in 2009 by CEO/Principal Consultant, Shelia Harden.  Ms. Harden is a globally accomplished Lean, Six Sigma quality administrator with over 32 years of experience working in several design, lean, and quality roles at both Ford and GM developing and delivering new products from concept to launch, deploying lean Six Sigma principal both in design and manufacturing, and executing robust quality operating system for both the OEM and their suppliers.  

 

GSHA staff of consultants, inspectors, sorters, and quality liaisons have trained with Ms. Harden and bring over 20+ years of applied work experience in the industry.  ​

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​​GSHA has helped some of the world’s largest companies around the globe in nearly all industries save millions of dollars through the application and training of Lean Six Sigma and other core quality process improvement  techniques, tools, and methodology.  

WHAT MAKES US DIFFERENT?

  • We provide a Six Sigma analytical approach in everything we do!  

  • Our complete staff is Six Sigma certified to specialize in data collection and data analytics to help guide our customers to the "right"  problem and solution in faster time.

  • Product design and manufacturing process expertise/ 20+ years experience.

  • Mobile App analytic capability for real -time communication/feedback via text.

  • Visual graphic reports to identify future trends to proactively guide you to address concerns quickly.

  • We also have certifications in the following; Minority Business Enterprise (MBE) , Women Business Enterprise (WBE), Economical Women Own Small Business (eWOSB), Disadvantage Business Enterprise (DBE), and Certified ISO Regulatory Compliance Auditor.

  • Core Competencies in Quality Containment Inspection/Sorting, Site Quality Representation (Liaison), ISO (Internal) Audit Preparation, Quality Management Consulting, and lean, Six Sigma & Quality Tools Training.

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